Shipping and Return Policy

Shipping policy

All orders are processed within 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

We are not responsible for shipping delays during peak seasons. Please plan accordingly if ordering during those times. 

Domestic Shipping Rates and Estimates

We offer free economy shipping to United States. 

Shipping option	Estimated delivery time	Price
Economy	5 to 10 business days	Free
Express	1 to 4 business days	$9.50

 

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@treleaf.shop. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Exchange Policy

Exchanges can be processed within 30-days of receiving an order. The customer pays for back and forth shipping for exchanges. To initiate an exchange, you can contact us at support@treleaf.shop with your order number. 

You can always contact us for any return question at support@treleaf.shop.